What We Do

Our service seeks to balance customer satisfaction with loss mitigation, to ensure mutually beneficial working relationships with the insurance industry. With a heritage of over 15 years in non-fault accident management, combined with award-winning uninsured loss recovery expertise.

In order to deliver consistently high levels of service, we focus on combining efficient processes, enabling technologies and highly trained personnel. As a result our staff can demonstrate that they recognise, understand and can service every aspect of a claim.

This includes:

• High quality claims capture and liability assessment
• Strong customer service ethos
• Logistics expertise
• Efficient management of service delivery and claims closure at back end
• Strong supplier knowledge management
• Fast recovery services
• Client focused management reporting