Typical Roles Available

Customer Acquisition - Operations Advisor

A switched-on person full of get-up-and-go, you'll handle incoming calls and make out going calls to a variety of clients, explain our services and procedures, and gather the relevant information. On the back of this, you'll then be able to assess the liability for the accident and potentially organise one of our hire vehicles. It would be useful if you already have some experience of dealing with clients' enquiries over the telephone. Good attention to detail is a must, as is being used to working on a PC. As well as working to targets, quality is also an important aspect to the role. Further, more specific skills can be learned when you join our full training programme.

Service Management Team - Reviews

Liaising with clients, insurers, bodyshops and brokers, you'll be looking to justify the hire of a car to ensure we can successfully claim money back from at fault insurers and to end a hire when it is no longer justified. Ideally with previous customer service experience, you're excellent phone manner and good knowledge of computers will make you ideal for this role.